This week Rachel Andrew from Perch is on the show. We talk about designing support requests out of your product. We also take a look at the data she tracks to help plan for future customer growth and how that ties back into those support cases.
Listen to the show
Show Notes and Links
- Rachel Andrew – Website // Twitter
- Perch
- edgeofmyseat.com
- Music heard on the show is from Dexter Britain under a Creative Commons license.
Our Awesome Partner – Snappy
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