We’re bringing back another great episode from the depths of our archives.
We’re always talking about keeping customers happy. From easy refunds to pro-active support, we go out of our way to make sure they stay customers. But what about our fellow employees? How do we keep our teams just as happy as our customers?
Show Notes and Shoutouts
- When We Took Transparency Too Far: The Transparent Feedback Experiment
- Know Your Company
- Is Your Door Really Always Open?
- Be Our Guest: Perfecting the Art of Customer Service
- Threadless, GitHub, and many more great companies are hiring.
- Intro Music – “Happy Rock” from Bensound