If you don’t have clear boundaries on when to share one’s work, a person can get wrapped up in it and let it become part of them. If/when the work doesn’t pan out, that person can get discouraged and frustrated. All that brings us to this week’s question – how much work should you let your team put into a project before sharing?
This week, we kick off a new series focused on boundaries. We have boundaries all around. With customers. With team members. With work itself. This series it going to look at those boundaries and help you rough in where the lines actually are.
First up – social media.
It’s our live show from SUPCONF NYC! With it’s AMA style, we tackle everything from “Do you have any advice for someone who wants to get into support with no experience?” to “Would you rather be a dragon or have a pet dragon?”.
With our final Book Club episode of the series, we look at “Turn the Ship Around!” from David Marquet. This quote from the book sums things up nicely:
“The core of the leader-leader model is giving employees control over what they work on and how they work. It means letting them make meaningful decisions.”
We look at what a leader-leader model means for our teams, how to think out loud in both in-person and remote situations, and why training is okay if it’s active.
I wanted to take a moment and say thanks to you and all of our other listeners. 2016 has been a blast and we’ve got a ton in store for 2017. But none of it would be possible without your support.
Before we go back to our holiday break, I have just one ask. If you have a few minutes, head over here and take our annual listener survey. It’s a huge part of our planning for new series and episodes in 2017. We’d love to hear what you think of the show and what you’d like to see us tackle in the new year.
From myself, Carolyn, Jeff, and the other Chase, thank you. Thanks for listening. Thanks for sharing. And thanks for all the love and support you’ve given us.
Enjoy the holidays and we’ll see you again next year!