It’s the last in our boundary series so we’re focusing entirely on your customer borders. When you have customers that have been with your company forever, it’s tempting to set them up with perks and special treatment. Where’s the line for these types of VIP customers?
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Notes and Links
- Support Breakfast podcast
- How complexity creeps in
- Kudzu
- Find your next job with a company that values support and support professionals.
- Intro Music – “Happy Rock” from Bensound
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