Today we’re talking about those unique areas of support team scheduling – holidays and weekends. Scheduling a growing team can be tough in even the normal parts of a year.
With the holidays are rapidly approaching, we want you to start thinking about how to handle them if you’re not already. While there is some overlap between the two, we’ll take them one at a time with weekend support first and then holiday support for the latter part of our show today.
All that and more from the best team in customer support on this episode of the live Support Hangout!