Learn to be a customer support pro.
It’s rarely a good idea to bottle up all the knowledge you have that makes you a great manager. But how do we make sure others on our team are ready to step into our shoes?
On this episode, we’ll talk about the idea that “Regardless of seniority, every good manager trains their replacement.”
Everyone makes mistakes, even super managers and team leads. It’s how we handle those mistakes that set good managers apart from the not-so-good ones.
On this episode, we’ll look at the idea that “Regardless of seniority, every good manager will admit mistakes and not hide them.”