Support Ops

Learn to be a customer support pro.

  • Episodes
  • Manifesto
  • Best Of

Archives for December 2017

#159 – The Final (Ultimate) Episode

December 19, 2017 By Chase Clemons

We’re at our final episode, the ultimate episode if you will. Over the past few weeks, we’ve been collecting your questions for this rapid fire episode. So grab a coffee and listen as we dive into very important questions like “Is it better to be a dragon or have a pet dragon?”.

↠ Listen to EP159 – The Final (Ultimate) Episode

#158 – Support in both Work and Life

December 12, 2017 By Chase Clemons

We’re down to our final two episodes! With our penultimate episode, we’re chatting about supporting your team both at work and in life. As a manager, it can be tough supporting a teammate going through something big outside of work, especially if you’re a newer manager. From happy moments like a new baby or a more sorrowful moment like a death in their family, it’s your job to support the team member as well as the rest of the team.

↠ Listen to EP158 – Support in both Work and Life

#157 – The Future of Customer Support

December 5, 2017 By Chase Clemons

With only three episodes left, we wanted to take a look into the future of customer support. Are the bots coming for our jobs? Will you be doing the same job in ten years? Let’s take a look into that crystal ball and talk through what we expect to happen.

↠ Listen to EP157 – The Future of Customer Support

A weekly podcast that helps you deliver a better support experience to your customers.

Read Our Guides
Support Kit
A Brief Guide to a Better Email

Find a Specific Episode

Copyright © 2023 Support Ops · Made with Basecamp and WordPress.