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5 Worst Customer Support Quotes

August 5, 2012 By Chase Clemons 2 Comments

Pretty simple – here’s the worst customer support quotes I’ve ever come across.

#5 – If you have any other problems, just let us know.

This line usually ends up at the end of an email from a support rep.  They should find a better way of ending an email instead of reminding me there will be other problems.

#4 – We get lots of feature requests each day so we’re not able to respond to each one. But do know that we read each and every one of them.

Yeah, right… they really read each and every email?  I find that hard to believe.

#3 – Thanks for your feedback.

They don’t really mean it.

#2 – Your call is important to us.

Another one they don’t mean.

#1 – I apologize for any inconvenience caused by this.

Yet another one they don’t mean.  It’s just another bad sentence in the corporate lingo toolbox.

What other ones make it into your top five?

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Comments

  1. Brandon says

    August 10, 2012 at 2:25 pm

    “Thanks for continuing to hold. A representative will be with you shortly.”

    10 minutes later, I’m still holding.

    Reply
    • Chase Clemons says

      August 10, 2012 at 4:28 pm

      Ugh, that’s why I hate having to call in for support. At least if I send in an email, I can move on to other stuff.

      Nice addition to the list!

      Reply

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