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#55 – Customer Pain Points

September 16, 2014 By Chase Clemons

This week, we’re talking about customer pain points. We know that feeling the customers’ pain helps us. But how can we make sure everyone feels that pain rather than just the support team?

Listen / Watch the Episode

http://media.blubrry.com/supportopshangout/p/s3.amazonaws.com/supportops/hangout/hangout55.mp3

Ways to listen or watch: iTunes | MP3 | YouTube | RSS 

This week’s shownotes

  • Start With No
  • Hey, Designers: Stop Trying To Be So Damned Clever
  • Micah Bennett on Twitter
  • GitHub Issues
  • Trello
  • Basecamp
  • Jeff Reads Things and Stuff
  • Let us know what you think about next week’s topic.

This week’s shoutouts

  • Micah – Breevy
  • Jeff – Wisdom 2.0 Conference
  • Chase C. – CloudApp

If you’ve got a question for us or an idea for a future episode, send us a message here. And if you enjoyed the show, show us some love by giving us a review in iTunes.

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