This week, we’re talking about help articles, aka knowledge bases. John wrote in and asked, “I know you briefly cover a help site in your ebook. I’d love to hear your opinions on great help article examples”. We’ll cover what exactly goes into the perfect help article.
Listen / Watch the Episode
Ways to listen or watch: iTunes | MP3 | YouTube | RSS
This week’s shownotes
- Mathew Patterson on Twitter
- Help Articles Part I
- Help Articles Part II
- MailChimp’s KB
- Wistia Docs
- Squarespace Guides
- WordPress.com KB
- Campaign Monitor Docs
- Basecamp Help Docs
- Zapier, Love With Food, and more great companies are hiring.
This week’s shoutouts
- Mathew – Michael Hyatt
- Chase L. – Tools and Toys
- Chase C. – Two Dots
If you’ve got a question for us or an idea for a future episode, send us a message here. And if you enjoyed the show, show us some love by giving us a review in iTunes.