This week, we’re looking at the whole customer experience. If you could start from the ground up, how would you redesign your customer experience? What things would you have done differently? What things would you have done the same?
Listen / Watch the Episode
This week’s shownotes
This week’s shoutouts
- Carolyn – “Reinventing Organizations” Book | Video
- Chase L. – 23 Top Support Pros to Follow
- Jeff – Jeff Weiner
- Chase C. – Interstellar