Support Ops

Learn to be a customer support pro.

  • Episodes
  • Manifesto
  • Best Of

#70 – How to Handle a Bad Day

February 10, 2015 By Chase Clemons

Maybe you had a frustrating customer. Or maybe nothing’s going right with a new feature your team just deployed. Everyone has bad days but not everyone handles them the same way.

Here’s a few ways we cope with lousy days.

Listen / Watch the Episode

http://media.blubrry.com/supportopshangout/p/s3.amazonaws.com/supportops/hangout/hangout70.mp3

Ways to listen or watch: iTunes | MP3 | YouTube | RSS 

This week’s shownotes

  • Diana Potter
  • Customer.io
  • That song… (We’re not responsible if it gets stuck in your head).
  • 13 Tips for Dealing with a Really Lousy day
  • Wanelo, Olark, and many more great companies are hiring.

This week’s shoutouts

  • Chase L. – Matt Mullenweg on Polyphasic Sleep, Tequila, and Building Billion-Dollar Companies
  • Diana – Headspace
  • Chase C. – The Distance Podcast

Join the conversation

Our favorite part of these episodes is being part of the conversations they provoke. Grab your invite to the customer support community chat and join us in the conversation!

Ask us a question

If you’ve got a question for us or an idea for a future episode, send us a message here. And if you enjoyed the show, show us some love by giving us a review in iTunes.

Share this:

  • Email
  • Twitter
  • Facebook
  • LinkedIn
A weekly podcast that helps you deliver a better support experience to your customers.

Read Our Guides
Support Kit
A Brief Guide to a Better Email

Find a Specific Episode

Copyright © 2023 Support Ops · Made with Basecamp and WordPress.