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#73 – Real World vs Online Customer Service

March 10, 2015 By Chase Clemons

For this episode, we’re talking about how in-person customer service relates to the online version we all do. Erin Coyle sent in this great topic and said, ” I work in a restaurant now so I think a lot about how the same principles can apply but sometimes need to be executed differently.” There’s a lot of crossover between real world customer service and online so let’s flesh it out.

Listen / Watch the Episode

http://media.blubrry.com/supportopshangout/p/s3.amazonaws.com/supportops/hangout/hangout73.mp3

Ways to listen or watch: iTunes | MP3 | YouTube | RSS 

This week’s shownotes

  • Sparkcentral
  • Help Scout
  • Basecamp Delivered
  • Campaign Monitor, Zapier, and many more great companies are hiring.
  • Intro Music – “Happy Rock” from Bensound

This week’s shoutouts

  • Carolyn. – Andy Pang at Enterprise | Hotel Tonight
  • Chase C. – Johnny’s Selected Seeds

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