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This week’s shownotes
- Cost of Policies in Customer Service
- Basecamp Refund Policy
- #64 – Customer Security Interactions
- WordPress Wins DMCA Takedown
- The First Rapid Fire Episode
- SendOwl, Red Guava, and many more great companies are hiring.
- Intro Music – “Happy Rock” from Bensound
This week’s shoutouts
- Carolyn. – Pablo Team / Tweetbot
- Chase L. – Moment for iPhone
- Jeff – National Dog Day / Automattic / Delighted
- Chase C. – Rapid Fire #2
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