For this show, we’re looking at collaborative vs tiered approaches to a support structure. Eban Schachter brought this one up and we knew we had to tackle it. Should everyone on your team answer every question? Or should specialized teams tackle tickets in just their area of expertise?
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This week’s shownotes
- Help Scout, Love with Food, and many more great companies are hiring.
- Intro Music – “Happy Rock” from Bensound
This week’s shoutouts
- Carolyn. – Getaround
- Chase L. – WordPress Security Team
- Chase C. – The Wistia Team Intro Video
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