When a product is growing rapidly and a team needs more help for the support side of things, people often look to outsourcing that area to a dedicated support company. You get all the advantages of a bigger support team without having to go through the hiring and scaling pain. But is that the right choice for your team?
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This week’s shownotes
- Shervin Talieh – Twitter
- PartnerHero
- Why (Most) Outsourcing Programs Fail
- Stripe, PrescribeWellness, and many more great companies are hiring.
- Intro Music – “Happy Rock” from Bensound
This week’s shoutouts
- Shervin – Simple
- Jeff – Being Real Builds Trust
- Chase C. – Dark Sky App
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