We’re always talking about keeping customers happy. From easy refunds to pro-active support, we go out of our way to make sure they stay customers. But what about our fellow employees? How do we keep our teams just as happy as our customers?
Listen / Watch the Episode
This week’s shownotes
- When We Took Transparency Too Far: The Transparent Feedback Experiment
- Know Your Company
- Is Your Door Really Always Open?
- Be Our Guest: Perfecting the Art of Customer Service
- DramaFever, Code Climate, and many more great companies are hiring.
- Intro Music – “Happy Rock” from Bensound
This week’s shoutouts
- Carolyn – How Our Product Team Works | Speed as a Habit
- Chase L. – Disney World
- Jeff – Apple Photo Streams
- Chase C. – Limetown
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