In the quest to save a few bucks, many companies turn towards customer powered support forums. These are the forums you see where customers help other customers with their questions and problems. But is that a good way to work with customers? And is it the right choice for your team?
Listen / Watch the Episode
This week’s shownotes
- Margot Mazur – Twitter | LinkedIn
- Wistia Community
- SeatGeek, Storyline, and many more great companies are hiring.
- Intro Music – “Happy Rock” from Bensound
This week’s shoutouts
- Carolyn – Social Fresh
- Chase L. – 5 Tips to Read 100 Books a Year
- Margo – Loyal.is
- Chase C. – Old Man’s War
Ask us a question
If you’ve got a question for us or an idea for a future episode, send us a message here or tweet it to us – @SupportOps. And if you enjoyed the show, show us some love by giving us a review in iTunes.