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#94 – Customer Forums and You

September 29, 2015 By Chase Clemons

In the quest to save a few bucks, many companies turn towards customer powered support forums. These are the forums you see where customers help other customers with their questions and problems. But is that a good way to work with customers? And is it the right choice for your team?

Listen / Watch the Episode

http://media.blubrry.com/supportopshangout/p/s3.amazonaws.com/supportops/hangout/hangout94.mp3

Ways to listen or watch: iTunes | MP3 | YouTube | RSS 

This week’s shownotes

  • Margot Mazur – Twitter | LinkedIn
  • Wistia Community
  • Discourse
  • BuddyPress
  • UserVoice
  • SeatGeek, Storyline, and many more great companies are hiring.
  • Intro Music – “Happy Rock” from Bensound

This week’s shoutouts

  • Carolyn – Social Fresh
  • Chase L. – 5 Tips to Read 100 Books a Year
  • Margo – Loyal.is
  • Chase C. – Old Man’s War

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