Congratulations! You’re part of a culture of employees that are storming the battleground of the support world from the comfort of, well, wherever they want, really. Their desks at home, their couch, the local Starbucks, the library, or even the park.
We could say that it’s complicated, has its own difficulties, and can be as daunting as an office job, but, who are we kidding? You can “go to work” without pants on, and sandwich crumbs on your face, if you want.
Okay, so, while that’s true, it does have its intricacies, and being able to work without showering for three days doesn’t automagically make your job a walk in the park. You need to develop your own positive workflow, avoid distractions, and find the discipline to manage yourself in whatever environment you choose to work in.
Lets start by taking a look at some of the more common issues faced by remote employees.