Support Ops

Learn to be a customer support pro.

  • Episodes
  • Manifesto
  • Best Of

Be Clear

October 26, 2012 By Chase Clemons Leave a Comment

Be clear about the features and tools that you’ll be adding. If you’re not adding Gantt charts because you don’t see the use in them, let people know. Even if it’s a no, people will know if they need to stick with your product or find an alternative.

Share this:

  • Email
  • Twitter
  • Facebook
  • LinkedIn

Add your thoughts Cancel reply

A weekly podcast that helps you deliver a better support experience to your customers.

Read Our Guides
Support Kit
A Brief Guide to a Better Email

Find a Specific Episode

Copyright © 2021 Support Ops · Made with Basecamp and WordPress.

loading Cancel
Post was not sent - check your email addresses!
Email check failed, please try again
Sorry, your blog cannot share posts by email.