As the seasons change, I’ll inevitably be fighting sinus headaches and more. I’ve already went one round with them but at least it happened on a weekend with no real plans.
When it comes to customer support people, we try to be superheroes and work from bed even when we’re sick. We justify it by saying, “I’ll just answer one more email. Our customers are waiting for help!”
Stop and say this with me. It’s okay to not work when you don’t feel well.
When you’re coughing up a lung and have a headache, staring at a computer screen doesn’t help. You need to rest, drink some water, and all that jazz. Trust your team to take care of customers for the time it takes you to get better.