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Hangout #29 – Empowering Your Support Pros

January 14, 2014 By Chase Clemons

For this weeks’ hangout, we’ll talk about what it means to empower your support team. If you want a solid support experience from a support team that’s lean and nimble, you have to empower them to take ownership of that support experience. But what does that even mean? What does that look like with your team?

Listen / Watch the Episode

http://media.blubrry.com/supportopshangout/p/s3.amazonaws.com/supportops/hangout/hangout29.mp3

Ways to listen or watch: iTunes | MP3 | YouTube | RSS 

This week’s shoutouts

  • From Jeff – Calm.com
  • From Chase L. – Pebble
  • From Chase C. – “S” by J. J. Abrams and Doug Dorst

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