For this weeks’ hangout, we’ll talk about what it means to empower your support team. If you want a solid support experience from a support team that’s lean and nimble, you have to empower them to take ownership of that support experience. But what does that even mean? What does that look like with your team?
Listen / Watch the Episode
Ways to listen or watch: iTunes | MP3 | YouTube | RSS
This week’s shoutouts
- From Jeff – Calm.com
- From Chase L. – Pebble
- From Chase C. – “S” by J. J. Abrams and Doug Dorst