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Hangout #31 – The Good, the Bad, and the Ugly Support Experiences

January 27, 2014 By Chase Clemons

Since we’re all customer support pros (customer champions, happiness heroes, etc.), we’re in a unique spot to really look at interactions with other customer support / service teams. It’s kind of like how you look at dining out a little differently if you’ve ever worked in the restaurant industry.

So on this show, we’re going to talk about some of the great support experiences we’ve had along with the not so great ones. You’ll get to hear some stories along with things that we learned from them.

Listen / Watch the Episode

http://media.blubrry.com/supportopshangout/p/s3.amazonaws.com/supportops/hangout/hangout31.mp3

Ways to listen or watch: iTunes | MP3 | YouTube | RSS 

This week’s shownotes

  • Emma
  • Josh Pigford and Temper podcast
  • Support Ops Job Board
  • Email us! Jeff / Carolyn / Chase L. / Chase C.

This week’s shoutouts

  • From Carolyn – Product Hunt
  • Jeff – Custom Made
  • From Chase L. – QuizUp
  • From Chase C. – Jambox

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