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Hangout #36 – Openness and Transparency

March 11, 2014 By Chase Clemons

This week we’re talking about being open and transparent with your customers. Openness and transparency are big topics these days with companies. And it’s for a good reason – customers love knowing the ins and outs of the company they’re buying a product from.

But how much openness and transparency is the right amount? We’ll look at the right balance between sharing everything your company does and sharing nothing.

Listen / Watch the Episode

http://media.blubrry.com/supportopshangout/p/s3.amazonaws.com/supportops/hangout/hangout36.mp3

Ways to listen or watch: iTunes | MP3 | YouTube | RSS 

This week’s shownotes

  • The first ever rapid fire episode
  • Wish Jeff a happy birthday on Twitter! He’s @jeffvincent.
  • Email us! Jeff / Carolyn / Chase L. / Chase C.

This week’s shoutouts

  • Carolyn – Hackpad
  • Jeff – Atom.io
  • From Chase L. – Evernote
  • From Chase C. – The Customer Support Handbook

If you’ve got a question for us or an idea for a future episode, send us a message here. And if you enjoyed the show, show us some love by giving us a review in iTunes.

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