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Hangout #37 – Support at Automattic

March 18, 2014 By Chase Clemons

This week we’re talking about how larger companies like Automattic handle support. We’ve covered small 1-2 person support teams so now it’s time to look at some bigger support teams.

Listen / Watch the Episode

http://media.blubrry.com/supportopshangout/p/s3.amazonaws.com/supportops/hangout/hangout37.mp3

Ways to listen or watch: iTunes | MP3 | YouTube | RSS 

This week’s shownotes

  • The first ever rapid fire episode
  • Live Chat Support at Automattic
  • Email us! Jeff / Carolyn / Chase L. / Chase C.

This week’s shoutouts

  • Andrew – OmniOutliner / Simplenote
  • From Chase L. – Treehouse
  • From Chase C. – Hackpad

If you’ve got a question for us or an idea for a future episode, send us a message here. And if you enjoyed the show, show us some love by giving us a review in iTunes.

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