For this episode, we’re going to be looking at how quickly we should be responding to customers. A lot of companies out there put an emphasis on how quickly they get answers back to their customers. But is that a good thing to focus on? And are fast replies ever too fast?
Listen / Watch the Episode
Ways to listen or watch: iTunes | MP3 | YouTube | RSS
This week’s shownotes
- The tweet that actually happened
- Jeff’s awesome chart
- Geckoboard, Buffer, and more great companies are hiring.
This week’s shoutouts
- Chase L. – Monument Valley
- Jeff – Calendly
- Chase C. – 1Password
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