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Lame Do Not Reply Emails

April 16, 2014 By Chase Clemons

My Internet provider just sent this email:

With the data security breach experienced by Target over the holidays, we know many people have been issued new credit cards in recent months. This is just a friendly reminder that if you’ve had your credit card replaced for any reason (security, expiration, etc.), you need to update your Exede account with the new information.

While I admire them looking out for me, I’m left confused. Do I need to update my card? It wasn’t involved in the Target mess but from this email, it feels like I should. Maybe?

So I go to email them and find this gem at the bottom of the email.

DNR EmailNow I have to go fill out this long support form just to get an answer. It would’ve been a lot easier if I could’ve just hit reply on that email.

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