It’s been a busy few weeks here at Support Ops! A lot of new things happening so I wanted to make sure you didn’t miss any along the way.
Ask Support Ops
Have a question for me? Or a special topic you want me to talk about? You can leave your message here and be on the next podcast show. Super easy and really fun!
Thanks to the great team at Memberful, you can now sponsor the site. Unlike most sites out there, I don’t follow the typical advertising model. Advertising is a way for someone to interrupt your day with some message that’s probably not worth your time. You give me your time each day and I won’t abuse that with ads. Our relationship is built on trust and I intend to keep that.
Instead, I’m going to test out exclusive, week-long sponsorships to people who want to be partners instead of advertisers. Check it out here.
The Jobs Page
There’s a ton of new jobs there. If you’re looking for a job or want to get the word out about one, definitely head over to that page. I’ve already heard that Wistia found some great candidates just by posting to it.
Around the web
The guys over at The Industry were kind enough to let me talk about support on their show. It was a lot of fun and I highly recommend the podcast in general. Give it a listen here.
As the other Chase continues on the customer support app series, I’m going on a parallel track with a look at tools that can help support teams but aren’t necessarily those traditional support apps. Things like live chat, survey apps, real-time customer analytics, Twitter / Facebook for teams, etc. All those other things that can help a support team do an even better job.
Got one that you love? Let me know about it here
That’s a wrap
I’m really excited by what’s going on! Support Ops isn’t even a year old yet but you ladies and gents have really created a great community here.
Enjoy the rest of your day!