Intercom posted a great message on their fallout from the MongoHQ situation. It’s thorough, reassuring, and just really well written.
The part I love is their summary timeline. It details exactly what happened each day from the announcement on October 29th. It’s clear to the customer that the Intercom team was working every day to make sure their data was safe and secure. Definitely a nice touch and something to have in your back pocket if this ever happens to your team.