Since it’s Christmas, I know you’re super busy out decorating, spending time with your family, and the myriad of other things that happen during this time of the year. I’ll keep this one short.
I wanted to say thanks.
You’ve helped to make Support Ops amazing this year. Our community has grown as more people hear about us. I get emails each week from people asking how they can help. Since it’s start only six months ago, it’s become more than I could have imagined.
So thank you. You’re awesome.
Expanding the team
With 2013 just around the corner, I’m starting to look ahead more. You’ll see more guest articles from other fantastic support people. The podcast is a hit so you’ll hear more guests on the show. The team behind Support Ops is expanding so it’s not just me anymore, although you’ll still hear and see from my often.
I’m looking for:
- Writers – You’ve got some great experiences and lessons learned from working support. I’d love for you to share them with the community here. Here’s what you need to know.
- Podcast Guests – Work on a support team and like to talk about it? I’d love to have you as a guest on the Support Ops Podcast. Let me know you’re interested here.
- News Scouts – With 2013, I’d love to put bring more of a news and links component to Support Ops. Of course, I can’t comb through every support blog and site out there, although I’ve got a ton in my RSS reader. I need some dedicated scouts to make sure we don’t miss any customer support related greatness. Same as before, let me know you’re interested here.
If you just want to get more involved in general, contact me here. It’ll come straight to me and I’ll be more than happy to work with you on your contributions.
2012 was for seeing if this idea could work. You’ve proven than it does and I can’t wait to see what 2013 has in store.
Thank you for supporting and making our community what it’s become.
Merry Christmas and happy holidays!