This is a weekly show focused on news from the customer support world. In the very first episode, we talk about the rules for public interfaces, how review systems could be better, and much more!
Watch to the show
Show Notes and Links
- First, do no harm–three rules for public interfaces
- Why I love My Angriest Customers
- How Amazon Can Improve Its Rating System
- Tone and Communication
- 8 Coffee shop tips for remote workers
- Cloak VPN
This week’s sponsor – Sticker Mule
Sticker Mule does one thing really, really well – they make stickers and custom skins for your iPhone, iPad, laptop, and Kindle.
And just like you aim for fast response times with your emails, Sticker Mule aims for fast production and delivery for your stickers. They’ve got the entire process down to five days, which makes them the fastest sticker printer in the world.