This week, we’re looking at handling sensitive security cases like transferring ownership of an account. A customer contacts your team and requests ownership of an account because the current owner left the company for whatever reason. It’s challenging and sometimes even scary since lots of things can go wrong. So let’s talk about how to make it safer!
Listen / Watch the Episode
Ways to listen or watch: iTunes | MP3 | YouTube | RSS
This week’s shownotes
This week’s shoutouts
- Carolyn – Everlane
- Chase L. – Interstellar
- Chase C. – The Walking Dead
If you’ve got a question for us or an idea for a future episode, send us a message here. And if you enjoyed the show, show us some love by giving us a review in iTunes.