Customer support is a feature of your product. When customers know they’re going to get great support, they’ll choose you over the competitor.
The Support Ops Hangout is our effort to help you create a support experience where customers choose you over the other company every time. You’ll find over 150 episodes covering every topic we could think of around the customer experience.
Stick around a while and browse through our Best Of episodes. Or dive deep into the archives to find an episode on something your team is facing right now. We hope that these episodes will be an evergreen resource for you and your entire customer support team.
And if you ever want to chat with any of us, feel free to drop us an email or find us on Twitter!