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#115 – The Pipeline

May 3, 2016 By Chase Clemons

There’s a pipeline that runs from your support team over to your product team. Through it flows ideas, pain points, and a wealth of knowledge from your customers. But how do we prioritize that versus feature work, and how can support influence that?

http://media.blubrry.com/supportopshangout/s3.amazonaws.com/supportops/hangout/hangout115.mp3

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