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#121 – Setting Goals

August 9, 2016 By Chase Clemons

It’s new series time! We’ve looked at how to make your team better and your product better. For this series, we’ll be looking at how you make yourself a better support pro.

Let’s talk about setting goals.

http://media.blubrry.com/supportopshangout/p/s3.amazonaws.com/supportops/hangout/hangout121.mp3

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Show Notes and Shoutouts

  • Startup Lab workshop: How Google sets goals: OKRs
  • When goals are important and when they are not
  • I’ve never had a goal
  • Weekly Newsletter
  • Help Scout, Digital Ocean, and many more great companies are hiring.
  • Intro Music – “Happy Rock” from Bensound

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