This week’s book club episode looks at “Hug Your Haters” by Jay Baer. We’ll talk about the different kind of haters, how you should engage with them, and if you really should answer complaints on every possible contact channel out there.
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Show Notes and Shoutouts
- Hug Your Haters
- Find your next job with a company that values support and support professionals.
- Intro Music – “Happy Rock” from Bensound
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