With special guest Emily Triplett Lentz on the show, we take a look at one of her recent articles over on the Help Scout site. In The ROI of Thanking Your Customers, she makes a case that something as simple as a thank you card can have a big impact on customers as well as the business’s bottom line.
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Notes and Links
- The ROI of Thanking Your Customers
- Find your next job with a company that values support and support professionals.
- Intro Music – “Happy Rock” from Bensound
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