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#135 – The Business Value of Thank You

March 7, 2017 By Chase Clemons

With special guest Emily Triplett Lentz on the show, we take a look at one of her recent articles over on the Help Scout site. In The ROI of Thanking Your Customers, she makes a case that something as simple as a thank you card can have a big impact on customers as well as the business’s bottom line.

http://media.blubrry.com/supportopshangout/p/s3.amazonaws.com/supportops/hangout/hangout135.mp3

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Notes and Links

  • The ROI of Thanking Your Customers
  • Giftagram
  • Find your next job with a company that values support and support professionals.
  • Intro Music – “Happy Rock” from Bensound

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