Everyone makes mistakes, even super managers and team leads. It’s how we handle those mistakes that set good managers apart from the not-so-good ones.
On this episode, we’ll look at the idea that “Regardless of seniority, every good manager will admit mistakes and not hide them.”
Notes and Links
- Conner Burt
- The 5 Whys Process We Use to Understand the Root of Any Problem
- Find your next job with a company that values support and support professionals.
- Intro Music – “Happy Rock” from Bensound