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#148 – Personalized Messages to New Customers

August 22, 2017 By Chase Clemons

It’s a new series from your favorite support crew! When a customer signs up for your product, you want to give them the best onboarding experience possible. With this series, we’ll take a look at best practices and ideas for helping every customer learn your product and convert to a paying customer.

For this episode, we’ll take a look at personalized messages to new customers. While this often takes the form of some welcome email, there’s other things you can do too.

http://media.blubrry.com/supportopshangout/p/s3.amazonaws.com/supportops/hangout/hangout148.mp3

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Notes and Links

  • Alison Groves – Twitter | Instagram
  • How we send onboarding welcome videos at Highrise
  • Drip campaigns — How we do them differently at Highrise
  • Highrise
  • Bonjoro
  • Pressable
  • Find your next job with a company that values support and support professionals.
  • Intro Music – “Happy Rock” from Bensound

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