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#157 – The Future of Customer Support

December 5, 2017 By Chase Clemons

With only three episodes left, we wanted to take a look into the future of customer support. Are the bots coming for our jobs? Will you be doing the same job in ten years? Let’s take a look into that crystal ball and talk through what we expect to happen.

http://media.blubrry.com/supportopshangout/p/s3.amazonaws.com/supportops/hangout/hangout157.mp3

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Notes and Links

  • The AI Revolution: The Road to Superintelligence
  • That Time 2 Bots Were Talking, and Bank of America Butted In
  • Intro Music – “Happy Rock” from Bensound

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