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#54 – Working with Feature Request Emails

September 9, 2014 By Chase Clemons

This week’s show is all about feature requests. Those emails can be kind of tricky. You have to say no a lot but do so in a way that doesn’t come across as a total bummer for your customers.

What’s your best practices around feature requests from customers?

Listen / Watch the Episode

http://media.blubrry.com/supportopshangout/p/s3.amazonaws.com/supportops/hangout/hangout54.mp3

Ways to listen or watch: iTunes | MP3 | YouTube | RSS 

This week’s shownotes

  • WordPress Trac
  • “Your company should be customer inspired, not customer driven.”
  • Jeff Reads Things and Stuff
  • Let us know what you think about next week’s topic.

This week’s shoutouts

  • Chase L. – Apple’s September 9th Event 
  • Jeff – This is Your Life
  • Chase C. – Customer Support Tools 

If you’ve got a question for us or an idea for a future episode, send us a message here. And if you enjoyed the show, show us some love by giving us a review in iTunes.

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