Despite presenting your best argument, your company’s leadership went with a decision you don’t agree with. It might not happen often but it’ll definitely happen at some point in your support career.
Even though you don’t like it, you still have to make that decision happen. How do you support a decision when you disagree with it and continue to give customers great experiences?
Listen / Watch the Episode
This week’s shownotes
- The Decision Maker
- Team of Rivals: The Political Genius of Abraham Lincoln
- Accompany, Spring, and many more great companies are hiring.
- Intro Music – “Happy Rock” from Bensound
This week’s shoutouts
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