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Episode #29 – Solo Support with Diana Potter

February 21, 2014 By Chase Clemons

This week I talk with Diana Potter from Customer.io. She’s the first and so far only support pro on the team. We talk about how she provides a solid customer support experience despite being a solo support pro.

Listen to the show

http://media.blubrry.com/supportopshangout/p/media.blubrry.com/supportops/p/s3.amazonaws.com/supportops/podcast/supportops29.mp3
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Show Notes and Links

  • Diana Potter- Twitter
  • Customer.io
  • “Use Email for Better Onboarding”
  • Support Hangout #32 – The Solo Support Pro
  • Help Scout
  • Jekyll
  • Zappos
  • Music heard on the show is from Dexter Britain under a Creative Commons license.

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