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Episode #30 – The Productive Support Pro with Thanh Pham

March 24, 2014 By Chase Clemons

This week I talk with Thanh Pham from Asian Efficiency. We look at  how to prepare for a product launch when your team is still pretty small. Thanh also shares with us how his team is scaling their support while still providing a very personable customer experience.

Listen to the show

http://media.blubrry.com/supportopshangout/p/media.blubrry.com/supportops/p/s3.amazonaws.com/supportops/podcast/supportops30.mp3
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Show Notes and Links

  • Thanh Pham – Website | Google+
  • Asian Efficiency
  • Music heard on the show is from Dexter Britain under a Creative Commons license.
  • Sorry for the rough audio on my end. I’ve found and fixed that problem!

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