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Customer Support Tools to Use With Your Support App

April 8, 2013 By Chase Clemons Leave a Comment

Every support team relies on some central support app, which can be any flavor from an email focused one like Help Scout to a downloadable one like HelpSpot. But what about other apps and tools that will help you support team even more?

This series is going to look at a few of those apps. These will be apps and products that aren’t core to interacting with a customer but do help make it easier on the customer and the support team in some way.

A few that we’ll cover:

  1. Paste Vault
  2. Gaglers
  3. Hively
  4. Text Expander
  5. Twitspark
  6. Olark
  7. UserVoice Touchpoint Toolkit

If you use one that’s not listed here, I’d love to add your review to the list. Just get in touch with me here.

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