Every support team relies on some central support app, which can be any flavor from an email focused one like Help Scout to a downloadable one like HelpSpot. But what about other apps and tools that will help you support team even more?
This series is going to look at a few of those apps. These will be apps and products that aren’t core to interacting with a customer but do help make it easier on the customer and the support team in some way.
A few that we’ll cover:
- Paste Vault
- Text Expander
- UserVoice Touchpoint Toolkit
If you use one that’s not listed here, I’d love to add your review to the list. Just get in touch with me here.
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