Support Ops

Learn to be a customer support pro.

  • Episodes
  • Manifesto
  • Best Of

Episode #14 – The First Support Hire with Adam Stacoviak Part 1

April 12, 2013 By Chase Clemons Leave a Comment

Adam Stacoviak from Pure Charity is on the show this week. He’s looking to hire his first dedicated support person. We talk about what to look for in a person and how to get them started with the team. It’s a two-part interview that you don’t want to miss.

Listen to the show

http://media.blubrry.com/supportopshangout/media.blubrry.com/supportops/s3.amazonaws.com/supportops/podcast/supportops14.mp3

Subscribe to the podcast: RSS |  Instacast | iTunes | Download

Show Notes and Links

  • Adam Stacoviak – Website // Twitter
  • Pure Charity
  • The Industry #40 with Chase
  • Founder’s Talk
  • The Changelog
  • Zendesk
  • CoSupport
  • Change feelings. Not the facts
  • Text Expander
  • Support Ops Jobs Page

This week’s sponsor – HelpSpot

With HelpSpot, you actually own your support app rather than just renting it from some company. It’s a free 45 day trial with absolutely no strings attached. Save $100 when you check it out at helpspot.com/supportops.

Share this:

  • Email a link to a friend (Opens in new window) Email
  • Share on X (Opens in new window) X
  • Share on Facebook (Opens in new window) Facebook
  • Share on LinkedIn (Opens in new window) LinkedIn

Add your thoughtsCancel reply

A weekly podcast that helps you deliver a better support experience to your customers.

Read Our Guides
Support Kit
A Brief Guide to a Better Email

Find a Specific Episode

Copyright © 2026 Support Ops