Ian Landsman and Andrey Butvo are on the show this week. It’s a special joint podcast with the very awesome Bootstrapped.fm. We talk customer support from the bootstrapper’s perspective along with what works, what doesn’t, and more.
Listen to the show
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Show Notes and Links
- Ian and Andrey from Bootstrapped.fm
- Basecamp Mobile
- Bootstrapped customer service and using self-service walls threads on discuss.bootstrapped.fm
- Pingdom
- Amazon Prime
- GetSatisfaction
- CoSupport
- Music heard on the show is from Dexter Britain under a Creative Commons license.
Our Awesome Partner – Snappy
If your support inbox is out of control, Snappy will fix it. A great support app from our friends at UserScape, Snappy allows you to help your customers without any inbox chaos. It’s simple to use, easy to get started with, and makes sending emails to customers a breeze.
They’ve got a great 30 day entirely free trial so go check them out here.
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