Ian Landsman from UserScape is our guest on this episode. He gives us an inside look at designing a customer support tool a little different from others out there today. Instead of a straight SAAS model, his HelpSpot app is managed by the company itself. Enjoy!
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Show Notes and Links
- Ian Landsman – Twitter // Website
- HelpSpot
- Snappy
- Customer support shoutout to Bitrock for rocking it.
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