In-Person Support

I’m going to be out the rest of this week with Basecamp Delivered, an in-person support session with our awesome Basecamp customers. It’s something we’ve done before in Austin, Texas, that was really successful. So we’re hosting more of them this year.

If the idea of in-person support intrigues you, check out the Austin recap here. I talked about it along with other “non-traditional” support ideas at UserConf 2012.

And speaking of UserConf, it’s almost here! Make sure to grab your tickets. Use the code “supportops” to get a nice $50 discount.

I’ll see you all next week!