I’m so excited about this news on the podcast front. A few episodes ago, Chase L. and I tried out a new format with a new/commentary kinda show. The response was better than I could’ve imagined! Lots of emails about how our podcast listeners liked the format and wanted more.
So that’s what we’re going to do.
In a few weeks, we’ll go live with The Support Hangout. It’ll be a weekly show focused on news from the customer support world. The show’s live via a Google Hangout every Monday at 5:30pm Central / 6:30pm Eastern.
The team
I’ve got a great team already signed on to the show. They’ve all been on The Support Ops Podcast before so you already know how awesome they are.
– Chase Livingston from Ubuntu One
– Carolyn Kopprasch from Buffer
– Jeff Vincent from Wistia
We go live May 13th
Mark your calendars for Monday May 13th. We’ll go live with our first show then. Watch supportops.co/live for the video stream and chat with us during the show at tlk.io/supportops.
And just to make sure you don’t miss it, follow Support Ops on Twitter. I’ll tweet out a reminder and those links before the show starts.
Huge thanks to Chase, Carolyn, and Jeff for jumping off a cliff with me on this one. It’s going to be a lot of fun and we’re all going to learn a lot along the way.
Can’t wait to get this kicked off, Chase! 🙂