I’m so excited about this news on the podcast front. A few episodes ago, Chase L. and I tried out a new format with a new/commentary kinda show. The response was better than I could’ve imagined! Lots of emails about how our podcast listeners liked the format and wanted more.
So that’s what we’re going to do.
In a few weeks, we’ll go live with The Support Hangout. It’ll be a weekly show focused on news from the customer support world. The show’s live via a Google Hangout every Monday at 5:30pm Central / 6:30pm Eastern.
I’ve got a great team already signed on to the show. They’ve all been on The Support Ops Podcast before so you already know how awesome they are.
We go live May 13th
And just to make sure you don’t miss it, follow Support Ops on Twitter. I’ll tweet out a reminder and those links before the show starts.
Huge thanks to Chase, Carolyn, and Jeff for jumping off a cliff with me on this one. It’s going to be a lot of fun and we’re all going to learn a lot along the way.